To start the returning process for your order, please enter your email address or phone number and the order number below.
Why? Here's all the steps -
1. You file the return/exchange request
2. Our team contacts you & gets all the necessary details
3. We arrange the reverse pickup by a courier company (if possible)
4. Your product/s gets picked up by the company and get shipped to us, this takes about 3-8 business days (reverse pickups are slower than forward shipments)
5. We recieve the product in our warehouse
6. We perform a Quality Check.
7. Then, if you want a refund, then we initiate a refund as per the details provided by you & the money reaches you withing 1-3 business days.
8. If you want an exchange, then the we ship your exchange shipment from our warehouse, which reaches you within 3-6 business day.
Note: You can ship your order to our warehouse yourself to get faster exchange/return. Also, this process is only valid for India. For rest of the world, you need to ship your order to us & then we'll initiate your refund.
For India -
For rest of the world -
Note: After we receive the returned product, a quality check will be conducted and then your return would be finalized.
You can return your items within 15 days of delivery of your shipment.
Free gifts or promotional items are not returnable!
Shipping charges are not refundable.
Note: Exchange is only valid in India.